Privacy Policy

1. Personal Data

This policy covers all personal data collected by Del Castillo Agency. Users warrant that the data they provide is accurate and agree to notify us of any changes; users are responsible for erroneous or incomplete submissions. Data may be provided directly (for example, through contact forms) or collected automatically (through cookies).

2. Purposes, Legal Basis, and Retention

Contact form. Purpose: enable communication and respond to information requests, and send communications about our products and services where the user has opted in. Legal basis: the user’s consent given through the contact form. Retention: until the request is resolved or the user requests to unsubscribe.

Sending emails. Purpose: respond to inquiries; CVs are added to our recruitment databases for current and future selection processes. Legal basis: the user’s consent when emailing us or submitting a CV. Retention: until the inquiry is answered; CVs are kept for a maximum of one year for recruitment purposes.

3. Recipients of Your Data

Your data is processed by Del Castillo Agency staff and shared with third-party providers for lead management, hosting, maintenance, and software services. All such disclosures comply with applicable legislation.

4. Rights Regarding Personal Data

Users may withdraw their consent at any time. You have the right to: request access to or correction of inaccurate data; request erasure when the data is no longer necessary; request restriction of processing; object to processing; and request data portability. To exercise these rights, submit a written request to the postal or email address listed in the Data Controller section above, referencing "Personal Data" and specifying the right you wish to exercise. Disputes may also be filed with the Spanish Data Protection Agency (www.agpd.es).

5. Security of Personal Data

We apply technical and organizational measures to protect your data against alteration, loss, and unauthorized access or processing.

6. Updating Your Data

Users must inform us of any changes so that their data remains accurate. The company is not responsible for the privacy policies of third-party websites linked from this website.

7. Contact

For any questions about how we process your data, write to info@delcastillo.agency.

8. Changes to the Privacy Policy

This policy may be amended to reflect website updates and legislative changes. Users should review it whenever they provide their data.