Privacy Policy

Confidentiality and security are core values for Del Castillo Agency, S.L., and we are therefore committed to safeguarding the User's privacy at all times and to never collecting unnecessary information. Below, we provide all the information you need about our Privacy Policy regarding the Personal Data we collect from you, explaining:

  • Who is responsible for processing your data.
  • The purposes for which we collect the data we request from you.
  • The legal basis for processing it.
  • How long we keep it.
  • Which recipients your data is shared with.
  • What your rights are.

1. DATA CONTROLLER

B66725532 Del Castillo Agency, S.L. Rosa Sensat 15 – 4 - 1, 08320, El Masnou. Barcelona info@delcastillo.agency Hereinafter "Del Castillo Agency", "We" or the "Data Controller".

This privacy policy covers all data collected and used by us through our website delcastillo.agency, hereinafter referred to interchangeably as the Website or Del Castillo Agency.

1. Personal data

This privacy policy covers all personal data collected and used by Del Castillo Agency.

By this document, the user (you) warrants that the Personal Data provided is true and accurate and agrees to notify us of any change or update to it. Any loss or damage caused to the Website, the Data Controller or any third party through the submission of erroneous, inaccurate or incomplete information on the registration forms shall be the sole responsibility of the user.

We may collect or receive your data through our website. In some cases, you provide your Personal Data to us directly (for example, when you contact us), while in other cases we collect it ourselves (for example, by using cookies to understand how you use our website).

2. Purposes, legal basis and retention of the data submitted through:

CONTACT FORM:

  • Purpose: To provide you with a means of getting in touch with us and to respond to your requests for information, as well as to send you communications about our products, services and activities, including by electronic means, if you check the acceptance box.
  • Legal basis: The user's consent given when requesting information through our contact form and when checking the box accepting the receipt of information.
  • Retention: Once your request has been resolved through our form or answered by email, if it has not generated a new processing activity, and, if you have agreed to receive commercial communications, until you request to unsubscribe from them.

SENDING EMAILS:

  • Purpose: To respond to your requests for information, handle your inquiries and answer your questions or concerns. If we receive your Curriculum Vitae, your personal and professional data may become part of our databases for participation in our current and future recruitment processes.
  • Legal basis: The user's consent given when requesting information through the email address or when sending us your data and CV to take part in our recruitment processes.
  • Retention: Once your request has been answered by email, if it has not generated a new processing activity. If we receive your CV, your data may be kept for a maximum of one year for future recruitment processes.

3. Recipients of your data

The Personal Data we collect from you may be processed by Del Castillo Agency staff members, and your personal data may be shared with third parties that help us manage leads, such as platform providers, hosting, maintenance and support services for our databases, as well as our software and applications that may contain data about you.

In any case, we will ensure that any disclosure of your personal information carried out by us or by those third parties with whom we share your personal information complies with the legislation applicable to us.

4. Rights regarding your personal data

Anyone may withdraw their consent at any time, where such consent was given for the processing of their data. In no case does the withdrawal of this consent affect the performance of the subscription agreement or relationships established beforehand.
You may also exercise the following rights:

  • Request access to your personal data or its rectification when it is inaccurate.
  • Request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Request the restriction of its processing under certain circumstances.
  • Object to the processing of your data on grounds relating to your particular situation.
  • Request the portability of the data in the cases provided for by the regulations.

Other rights recognized under applicable regulations.

Where and how to exercise your Rights: By means of a written request addressed to the controllers at the postal or email address (indicated in section 1), quoting the reference "Personal Data", specifying the right you wish to exercise and in respect of which personal data.

In the event of any disagreement with the company regarding the processing of your data, you may file a complaint with the Data Protection Agency (www.agpd.es).

5. Security of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all the technical and organizational measures necessary to guarantee the security of the personal data provided against alteration, loss and unauthorized processing or access.

6. Updating your data

So that we can keep your personal data up to date, it is important that you inform us whenever there has been any change to it; otherwise, we cannot vouch for its accuracy.

We are not responsible for the privacy policy regarding any personal data you may provide to third parties through the links available on our website.

7. Contact

If you have any questions or concerns about the way we process and use your personal data, or if you wish to exercise any of the rights described above, please contact info@delcastillo.agency

8. Changes to the privacy policy

This Privacy Policy may be amended to adapt it to changes made to our Website, as well as to legislative or case-law developments concerning personal data that may arise, so please read it each time you provide us with your data through this website.

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